Privacy Policy

Last updated: November 4, 2026

Koi is a player for the list you get from your own IPTV provider. The app comes with no channels, films or series.

In short

• No personal data is sent to us. We have no server.
• No advertising, analytics, crash reporting or tracking tools are used.
• Everything stays on your own device.

Stored on your device

To work, the app keeps the following only on your device:

• The IPTV provider's server address, user name and password you add. The password is kept in the device's secure storage (Keychain on iOS and macOS, encrypted storage on Android).
• The channel, film and series lists downloaded from your provider.
• Your favourites, recently watched items, watch positions, search history, category and channel settings, parental-lock PIN and your answers for the "For you" suggestions.

None of this is sent anywhere else. You can remove an account in the app (Settings → Remove this account). Uninstalling the app deletes all of it from the device.

Internet connections

The app connects only to:

• The server of the IPTV provider you add: to get the list, the programme guide and the streams.
• The channel logos, film posters and stream addresses in your provider's list, which may be on other servers your provider chose.

As with any internet connection, these servers can see technical information such as your IP address. They belong to your provider and the services it uses, not to us, and are subject to their own privacy policies.

Home network

Two features work only on your home network, and only while you have the screen open:

• Adding an account from another device: you scan a QR code with your phone to add an account to the TV.
• Sync between devices: favourites, recently watched items and watch positions are merged between two devices.

In both, the data goes directly from device to device with a one-time code; it is not sent over the internet or to us. iPhone and iPad ask for local network permission for this.

Children

The app is not directed at children under 13 and does not knowingly collect information from them. It has a parental lock (PIN) to restrict content.

Changes

If this policy changes, the updated version is published on this page and the date at the top changes.

Contact

Questions: support@koiplayer.com